Your learning:

  • business process modeling and design
  • designing, negotiating, and implementing services at customer’s end
  • identification and mitigation of risks at each stage of product / service lifecycle
  • quality management in the IT industry
  • service delivery, service performance assessment, and service quality improvement
  • preparation for the ITIL Foundation certification – no further commercial training required to take the exam


"The MA program in Management is for those who wish to be successful in managerial positions in key departments related to marketing, economics or human resources management. The program curricula consulted with business partners guarantee that our graduates acquire high competencies and skills thatare in alignment with the employers’ actualdemands.”


Michał Gębczyński, PhD

Program Manager, specialist in restructuring and change management, WSB University faculty member

Connection of teaching business and English language
Classes conducted by native speakers
Lectures conducted by professors of partner universities
The opportunity to complete studies at foreign universities.

What are you going to learn?

You will learn ho to manage services
You will be able to conduct economic and financial analyses for companies operating on international markets
You will learn how to practically design business processes
You will be able to plan budgets and finances for projects
You will be able to apply international accounting standards
You will be able to carry out transactions in international trading

Key program features

Component courses

Show component courses

Program partners

We work with many companies, thanks to which we adjust the curriculum to the requirements of the specific industries.

Career opportunities:

  • International companies
  • Companiesopertaing in the area of international services and international trade
  • Public agencies and institutionsdealing with internationalentities
  • Polishcompaniesacting as representatives of internationalcompanies
  • Enterprises trying to enterinternationalmarkets

Graduates will be employable by large multinational corporations with global service operations, such as IBM, PWC, Capgemini, or ING.

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